Having an extensive set of online resources available 247 can be a significant game changer in our industry.On any given day, you might be faced with a new simulation problem that requires you to gain quick application knowledge and the only training being offered is at a time that conflicts with an important meeting.
3Ds Abaqus Update Your SkillsMaybe there are times when you learned a lot from a training class two years ago and now its time to refresh and update your skills because the product has new functionality. All of these situations are just part of doing business in todays most innovative companies. What resources will you have at your fingertips when you are in a hurry to get started on a specific application or project. 3Ds Abaqus Full Post IncludesThe full post includes a breakdown of SIMULIA roles and products supported by Companion. Kristina is a marketing communications professional with a passion for discovering and sharing all of the innovative and cool things that Dassault Systmes customers are doing with simulation. When not working on the next issue of SIMULIA Community News magazine, she can be found pursuing other passions such as cooking, listening to music, coaching andor watching her sons soccer teams, and planning her next trip to her favorite city, New Orleans. ![]() It provides effective troubleshooting and advice to help support time-to-market initiatives for your products. Advantage support is included in the basic license fee for commercial annual licenses and is provided with other commercial licenses subject to payment of the applicable annual support fee. Support for non-defect issues, including initial advice on best practices for using SIMULIA products. Local Support Office Access 85 (8 hours per day, 5 days per week) Telephone, e-mail and Web access by authorized contacts to a local SIMULIA office or representative in your country or time zone. ![]() Monday through Friday (except major local holidays; local time is defined as the time for the regional SIMULIA support office). ![]() Visibility and storage of all of your organizations support incidents (with valid authorization). E-mail notification of responses to your support incidents, as well as availability in the Web-based system. Access to the DS Knowledgebase, which provides documented answers to common customer questions ranging from installation and licensing, to finite element modeling, scripting and customization. E-mail notification of changes to the QA in the DS Knowledgebase for which you have requested notification. Support for defect issues (software functionality, administration, installation, etc.), including delivery of corrective and maintenance solutions for reported defects. For critical situations, customers can initiate a maintenance escalation process through their local SIMULIA support office to accelerate resolution and correction of their problem.
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